Cleanliness, hotel facilities, location near the new metro, staff. The hotel was spotless and well-maintained. The facilities were excellent, especially the fitness center and pool. It was conveniently located near the new metro system, making it easy to explore this city. The staff were friendly and helpful, and most importantly, they were able to assist me in English.

Nothing at all.

I got free upgrade and greatly enjoyed it. I would definitely recommend the venue to anyone. Recommended base for a city break in Zhengzhou.

Great location, clean rooms, comfortable beds, helpful staff.

Nothing, all was good.

I had a fantastic stay at this luxurious hotel! The location, near the new metro, was incredibly convenient for exploring the city. The room was spacious and well-appointed, with all the amenities I could ask for including air conditioning, a mini-bar, and a comfortable bed. The staff were friendly and helpful, ensuring that my every need was met during my stay. The room service was prompt and the food was delicious, making my dining experience truly enjoyable. The hotel's leisure facilities, including the indoor swimming pool and spa & wellness center, provided the perfect opportunity for relaxation after a long day of exploring.

I highly recommend this hotel to everyone.

The location was convenient, with the new metro station just a short walk away. The staff provided top-notch service, from the room service to the car hire. The housekeeping kept our room spotless, and the shops/commercial services provided everything we needed. The limousine service was a nice touch, making it easy for us to explore the city. The laundry service was efficient, and the shuttle service was a big help when we needed to get around. The wake up service ensured we never missed a beat.

This hotel is recommended to everyone.

The hotel's location near the new metro is incredibly convenient, allowing for easy transportation to the main train station. the rooms are clean and the staff at the front desk provide friendly and efficient service. the breakfast buffet offers a wide selection of both Chinese and Western dishes. the hotel also provides modern amenities and cozy decor, ensuring a pleasant stay.

There are signs of poor workmanship in the hotel, such as misaligned blinds and worn-out carpets.

We had a fantastic stay at this hotel. the cleanliness was impressive, with the rooms and common areas always spotless. Secondly, the hotel facilities were top-notch, including a well-equipped gym and a refreshing outdoor pool. Additionally, the location near the new metro made it convenient for us to explore the city easily. Finally, the staff went above and beyond to ensure our comfort, with friendly and helpful service throughout our stay.

Everything was spot on.

Two free drinks on arrival and free Christmas dinner.

Horrible location and no staff who spoke English.

The breakfast was nice and the staff was friendly. The room was clean and the bed was comfortable. The location was convenient as it was close to public transportation and had easy access to shops and restaurants.

There was no room service available, and the hotel lacked a directory so we had to walk around to find out what services it offered. The staff struggled with English, which made communication difficult.

The breakfast was decent. Staff were helpful when they could speak English.

Couldn't find any faults at all.

The hotel had a nice atmosphere, with good decorations and clean rooms. Breakfast offered a variety of options including both Chinese and Western cuisine. the hotel has a gym and a swimming pool to enjoy. the location was also great, with easy access to transportation and local attractions.

The staff was not very helpful, and the language barrier made it difficult to communicate with them. Some amenities were not properly maintained, and the room service was limited.

Pleasant Surprise

While the initial signage mentioned the hotel as non-smoking, we were surprised to find the presence of ashtrays throughout the property. However, the location near the metro was convenient for connecting to the main train station. The hotel's jazzy entrance added to the laid-back ambiance. Despite some dated aspects and signs of poor workmanship in the room, the overall value for the money was commendable. The friendly staff made us feel welcome, and the breakfast buffet offered a satisfying variety of Chinese and Western options. Although the absence of a facility directory and limited meal availability were minor inconveniences, we highly recommend this hotel for its cleanliness, good value, and friendly service. a pleasant stay.

Breakfast was adequate, with a variety of options available. The staff, although limited in English proficiency, were helpful and accommodating.